An underrated trait

13Aug08

Now that I have passed the phase of being a newbie where everybody is still very much helpful to you, I am starting to really understand how frustrating it is to be desperately chasing for work to be done by someone else, especially when one is in no position at all to confront an experienced person.

In circumstances like this, receiving an immediate follow-up note saying “Will take a look and get back to you” can definitely bring much assurance.

I once had a brief contact with this lady by a fluke in my uni days as I needed a favour from her and till today, I couldn’t help but feel respect for her and be really impressed with her level of responsiveness.

She replied to all my emails under 5 mins, and would call instantly if she was uncertain about anything. Even though half of the time she was too busy to deal with my requests immediately, she will always follow-up with a note to let me know that she understood my email and will get back to me asap.

It’s no rocket science why she is so young and so successful in her industry.

This is exactly what I have set out to do for myself, but it is getting really difficult and I’m breaking. And I’ve started to wonder – does she ever break too?

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